Postage / Delivery / Pick up

SHIPPING POLICY: 

*FREE Postage offer is valid for order $50+ Australia Wide.  *Free Postage offer excludes 'Bulky items' such as tyres, top boxes, stands and can not be used in conjunction with any other offer eg: promo codes.  If your order qualifies, your free postage offer will automatically display at checkout. 

Orders that are $50 and below and/or classified as 'Bulky' items, will automationally be offered a flat $10 shipping rate at checkout.   

We aim to dispatch stock items within 48 hours of receipt of your payment. You can typically expect to receive orders within 1-7 working days.

On occasions where a product may be temporarily out of stock, the customer will be contacted either by telephone or email and can either wait the extra delivery time or be offered a refund or exchange for a product that is in stock.

Costs vary depending upon parcel sizes and delivery areas. All shipping costs are based upon historical average costs and actual costs can be slightly larger or smaller than the amount charged.

 

DELIVERY:

RACE and ROAD use Couriers to deliver parcels Australia Wide to our valued customers as well as Australia Post. Our two Courier Services used are Couriers Please and Fastway Couriers (Aramax).  Tracking details are sent to customers via email once items are dispatched. 

To view you purchase status log on to "your account" to view delivery updates.

 

PICK UP IN STORE OPTION SELECTED AT CHECKOUT:
*Please wait for our team to call you first to advise when your order is ready for pick up in store. (*At times, some stock may be not be physically in the store at the time of your order and/or special orders may need to be arranged.) We will advise you asap if any slight delays with your order.

If you selected this 'PICK UP IN STORE OPTION, then change your mind and/or unable to pick up from Archerfield = A shipping fee will be charged if you require your order to be posted. ($10)

For any further enquiries with our Postage/Delivery/Pick up in store options, please email: info@raceandroad.com.au