Privacy Policy

PRIVACY STATEMENT

Race and Road recognises that your privacy is very important to you. Providing your personal information is an act of trust that we take very seriously. Race and Road will not sell, trade, give or rent any information obtained from you to a third party. Race and Road may from time to time amend, update, or change this statement. You should check this page periodically for changes to this statement.

We acknowledge that we may collect and store information about you as part of offering services on the website. In this regard, we will act ethically and as evidence of this commitment, we will take reasonable steps to comply with the following principals in relation to the information you give to us about you.  

1. Collection

Race and Road collects the personal data that you volunteer via the www.raceandroad.com.au website via forms or by email. This information will only be collected by lawful and fair means.

In order to register with the Race and Road web site, we require some basic information about you. We also allow you to provide additional non-required information on registration and at other times. Only information marked as ‘required’ during registration is needed to use services on the website. This information is used for identification purposes and to contact you when necessary.

As you browse the Race and Road website, we may log the IP address of your computer, session details, and domain name to evaluate which parts of the website you visit and how long you stay there. We do not link your computer’s IP address with any other information you have submitted to us. While a raceandroad.com.au user’s session may be tracked, all users remain anonymous when tracked.

IP tracking information is aggregated with tracking data from all site visitors to measure number of visits, average time spent on the website, pages viewed, and to help diagnose problems with our servers. 

2. Use and disclosure

Race and Road requires you to provide certain information about yourself in order to provide services to you. We will not rent, sell or exchange information about you to third parties (other than related parties) except where you consent, or except where you would expect the information to be disclosed, or except where we have indicated we may disclose; or except where we are legally obliged to disclose such information.

By choosing to write a comment or customer review, you have consented to the use of this information in future, for reproductions used in advertising by Race and Road, except where you have specified for us not to disclose this information.  

3. Data quality

Race and Road will take reasonable steps to ensure that information we have about you is accurate, complete and up to date when we collect and use it. 

4. Data security

Race and Road will take reasonable steps to ensure that the personal information we hold about you is kept secure at all times. Race and Road will limit access to your personal information to employees and data processors that need it to carry out the service provided by us except where we inform you otherwise. Our employees and data processors are obliged to respect the confidentiality of clients and website visitors personal data. Race and Road will reinforce with other employees the policies and practices in relation to safeguarding personal information of clients and visitors, preventing its unauthorised access, use or disclosure, and ensuring its proper handling.

Our website has policies, rules and measures in place to protect the visitor’s personal data from:

  • Unauthorised access
  • Improper use
  • Alteration
  • Unlawful or accidental destruction
  • Accidental loss

 

5. Transparency

Race and Road will be honest and open with you about the type of personal information that is collected about you and the actual use of any such information. By giving out your personal information, or filling in the entry or application form, or writing a customer review, you have consented to the use of this information in future, for marketing campaigns that Race and Road feels you may be interested in.

At any time, you have the option to opt out from receiving any future marketing material by contacting Race and Road by sending an Unsubscribe email to info@raceandroad.com.au  or sending a written request to us by one of the methods in section 13 Contact Information.

6. Access and correction

If you provide us with satisfactory personal identification, such as your login details, Race and Road will let you have access to the information we keep about you and give you the opportunity to have that information corrected if it is found to be incorrect. Further, if Race and Road is not able to release details of personal information to you, then we will provide you with reasons for any denial of access or correction.

7. Anonymity

You can access our web site home page and browse the public area of the Race and Road website without disclosing personal information. Race and Road will, wherever it is lawful and practicable, give you the option of not identifying yourself to us except where it is necessary to use our website services.

8. Transfer of Data

Race and Road will take reasonable steps to ensure that if any information you give us about you will remain subject to the protection given by our Privacy Statement or another statute or binding scheme which is substantially similar to this Privacy Statement.

9. Sensitive Information

Race and Road will not collect information that is considered highly personal or highly sensitive about you. For example, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or in relation to your health will not be collected by us.

10. Cookies

Race and Road uses cookies to hold session information, improve security during a visitor’s session online, ensure effective advertising tailored to the visitor’s needs, and provide you with your information. We may store a unique user identifier in a cookie to identify you between visits to the site. You can use your browser to disable cookies, however, Race and Road is not liable for any errors which may be encountered with the website as a result.

11. Client and Visitor Choice

By registering with Race and Road, you have chosen to receive promotional or marketing information from our website or organisation and/or affiliates and alliances. At any time, you can opt out from receiving such information by sending a request to opt out using any of the methods detailed in the contact information (section 13).

12. Coverage and Complaints

Our Privacy Statement covers Race and Road and the Race and Road website. If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, you should contact us using any of the methods detailed in the contact information (section 13).

13. Contact Information

Email: info@raceandroad.com.au

 

Security Policy - We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.

We do not store credit card information, we securely submit credit card information to our bank for processing.